Support

We have successfully completed over 200 customizations and integrations for Magento Enterprise, Professional, and Community edition frameworks for over 50 online retailers – from SMBs to large Enterprises.  

We can provide highest quality development and integration services for your Magento store:

• Direct access to Magento professionals
• Help you migrate your online store to Magento Enterprise, Professional, or Community editions, including data and business flow migration
• Apply any graphics design of your choice to Magento, including  any available themes and completely custom UI designs
• Help you build optimal catalog, merchandising rules, loyalty programs, and promotions
• Help you with Magento SEO to get the most out of your online store
• Enhance standard Magento functionality with extensions, customizations, and integrations of your choice
• Magento installation and configuration for all Magento editions
• Enhance performance of your Magento installation
• Evaluate your Magento installation and issue technical and business recommendations to improve performance, functionality, and business model for your store
• Provide help 24x7 through our Customer Support Portal, live chat, or over the phone
• Resolve Magento usage issues
• Troubleshoot any issues, including any customizations and third party integrations
• Provide fully managed services for your Magento store, including high performance  cloud-based hosting, around the clock monitoring and management, online merchandising support, fulfillment and warehousing services, and much more
• Fix bugs in Magento and in any of your customizations, integrations and enhancements, regardless of who made them
• Perform periodic performance reviews and issue recommendations to grow your online revenue
• Perform periodic version upgrades for your Magento store and any customizations and integrations
• Help you resolve any PCI compliance issues